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Your venue's guide to foolproof Event Sales
PERSONALISED EVENT SALES MANUALS
‘How do I do this? Is there a procedure for that?’
Imagine your venue has not only every procedure created for your Enquiries and Conversions, but your Sales & operation procedures for your Events department. After a simple meeting with you we will ascertain exactly what procedures you will require for your Manual utilising our experience with small and high-level venues throughout Australia.
Ensuring we tailor these procedures specifically to your business; your Event Sales processes will be smoother and easy to follow. Staff do turnover and with your personalised Event Manual you will ensure that your business is not affected when this takes place. Imagine how easy onboarding will now be!
Just some of the examples of procedural content includes:
ETC Process – Enquiry
ETC Process – Tentative
ETC Process – Conversion
Sales Process & Touch Points
Site Inspection Guidelines – Walk In
Site Inspection Guidelines – Tentative Hold – No Proposal
Site Inspection Guidelines – Tentative Hold – Proposal Received
Cross Selling Procedure
Follow Ups – When & Why
Confirmation & Taking Payments Procedure
Event Schedule Procedure
Conversion Reporting Procedure
Sales Reporting Procedure
Event Management Process
Filing & Management Systems
Proactive Sales Procedure
Strategic Event Calendar Procedures
Closing Sales
Feedback and Closing Files
Account Management
Checklists and Reporting
…many more